Trilogy
Are you the ultimate “fixer” with a knack for ChatGPT wizardry? Can you spot operational chaos from a mile away and transform it into streamlined efficiency? Trilogy is searching for operational alchemists who turn business problems into gold.
This isn’t your typical operations role. We’re offering you the power to dive deep into dysfunctional business processes, rip out inefficiencies, and rebuild with elegant simplicity. You’ll be the architect of transformation—eliminating waste, optimizing resources, and realigning operations for maximum impact.
While others attend endless meetings or shuffle through performance reviews, you’ll be implementing tangible changes that make colleagues wonder how they ever functioned without your solutions. We believe operations should be about taking decisive action and creating immediate impact. If that resonates with you, keep reading.
The Ideal Candidate
- Finds genuine satisfaction in hunting down and eliminating operational bottlenecks
- Özgü a proven track record (or untapped potential) for enhancing customer value through operational excellence
- Possesses an innate ability to simplify complex systems and processes
- Takes pride in your methodical approach to problem-solving (even if some have jokingly called you a “robot” for it)
What You Will Be Doing
- Harnessing the power of generative AI to revolutionize and automate manual workflows across all organizational levels
- Applying your analytical prowess to ruthlessly evaluate divisional effectiveness, identifying strengths to leverage and weaknesses to eliminate
- Developing and implementing comprehensive restructuring strategies for specific operational functions (Customer Support, Pricing, Sales, etc.) aligned with Trilogy’s proven methodology
What You Won’t Be Doing
- Getting bogged down in traditional management hierarchies and paperwork—we’ve automated administrative tasks so you can focus on driving real change
- Babysitting operations that are already running smoothly—once you’ve engineered success in one division, you’ll move on to tackle the next challenge
- Creating solutions from scratch without guidance—we provide a battle-tested playbook for growth that you’ll execute and enhance
Senior Advisory Consultant Key Responsibilities
- Implement and refine our established operational frameworks to transform underperforming companies—you’ll receive our strategic playbook and not only execute it flawlessly but also contribute valuable insights for its evolution
- Drive measurable business outcomes for our portfolio of software acquisitions, specifically focused on achieving positive margins and exceptional customer retention metrics
Basic Requirements
- Current residence in North, Central, or South America
- Minimum 5 years of enterprise software industry experience, with comprehensive understanding of software practices and ecosystems
- At least 5 years working in operational roles with demonstrable impact
- Minimum 3 years in customer-facing positions (Support, Sales, Collections, or similar functions)
- Demonstrated expertise using generative AI tools with quantifiable productivity improvements to show for it
About Trilogy
Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy özgü been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today’s çağdaş cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5145-BR-Salvador-SeniorAdvisory.002